Privacy Policy

At TotVogue.pk, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

When you visit the site, place an order via WhatsApp, or create an account, we may collect the following information:

• Personal details: Your name, email address, phone number, and shipping address.
• Order details: The products you buy, quantities, total amount, and shopping cart history.
• Device details: Your IP address, browser type, and cookie data to optimize the store experience.

2. How We Use Your Information

We use your personal data to provide a seamless e-commerce service:

• Processing orders, managing deliveries, and sending order confirmation updates via WhatsApp.
• Allowing you to track order history under your user account profile.
• Optimizing website speed, layouts, and tracking pixels (e.g. Meta Pixel) to improve user interactions.
• Sending newsletter updates if you explicitly subscribe via our footer form.

3. Data Retention and WhatsApp Orders

Since Zaynahs E-Store processes final order transactions through WhatsApp, your checkout data is securely forwarded to our support representative to complete fulfillment. We do not sell, rent, or lease your personal information to third parties.

4. Cookies and Customizer Toggles

We use functional cookies to save items in your shopping cart (stored locally via your browser) and remember your preferences like dark/light mode toggles.

5. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to request data deletion, please contact us:

• Email: [email protected]
• Phone/WhatsApp: 0328-4114551